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Where will It take you in 2010?

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What’s the real difference between Internet Service Providers in Wales?

This is probably the most frequently asked question I hear from businesses  looking for a better internet service. With the cost of connectivity falling, price is no longer a real differentiator, so how can IT decision makers evaluate and choose the best quality service? Many business broadband packages include services in the price such as support, security, and back up. But with prices so low, can your broadband provider really deliver on the promise? Think about how ofte...

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Where will IT take you in 2010?

Business in Wales magazine, Dec 2009

MANY businesses in Wales froze their IT budgets this year - and who can blame them if they were making redundancies or trying to avoid having to?

Neither staff nor clients would have wanted to hear about the company shelling out on large technology investments if what's currently in place is working.

However, 2010 promises to be more positive for most of us, and implementing the right business technology in the right way could give you a competitive advantage coming out of the recession.

Firstly, the way in which SMEs will consider spending will be different. Outsourcing IT, by using cloud computing or hosted services, will continue to increase as it allows businesses to gain from the investment straight away without the up-front capital spend on inhouse systems.

Organisations are also getting better at shopping around for the best deal and are questioning suppliers more before signing any deal. That can only be a good thing. Take business internet services, for example. Prices are falling for even the better technology options, such as fibre or wireless, offering faster and more reliable connectivity. So signing a three or five-year deal without really researching the options and considering future needs is commercial suicide.

As businesses seek to increase employee productivity, technologies that support a unified communications strategy, such as home and remote working, will also continue to play a significant role. So too will applications that encourage greater collaboration with customers and suppliers.

Importantly, though, businesses will still need to consider how their IT infrastructure will flex and scale with the organisation. Longevity and agility are essential to maximising the return on investment.

Click here for the article in full