What’s the real difference between Internet Service Providers in Wales?

This is probably the most frequently asked question I hear from businesses  looking for a better internet service. With the cost of connectivity falling, price is no longer a real differentiator, so how can IT decision makers evaluate and choose the best quality service?

Many business broadband packages include services in the price such as support, security, and back up. But with prices so low, can your broadband provider really deliver on the promise?

Think about how often your 'always available' broadband doesn't work or is just being temperamental; how does your ISP respond?  If you are constantly chasing or being held in a call queue then you really aren't receiving much service or support. 

Also, when looking at the bandwidth you need for your business, don't be tempted to under-estimate your needs as it can affect the performance of the business itself.

As IT solutions continue to converge, companies are noticing the benefit in being able to do business better, faster and from anywhere. Voice over IP (VoIP) telephony and video conferencing are two  parts that link into unified communications -  which is the ability to be contacted on any online communications device linked into the system. However, these applications are bandwidth-hungry and slow connectivity will make for poor delivery of the service or worse, your connectivity could grind to a halt.   

It's also worth noting that there can be heavy financial penalties if you exceed your bandwidth; hitting you with an unexpected big bill afterwards.

Look for flexible options that allow you to scale or 'burst' your bandwidth on-demand, without incurring any penalties or service degradation.

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