About us
Connect Cardiff is the capital's own Internet Service Provider
(ISP). As Wales' first independent, privately funded organisation
to start laying its own fibre optic network in Cardiff, the company
delivers internet services to businesses across Cardiff and South
Wales. Working on an aggregate price model, it provides cost
effective community based connections from 2Mb up to 1Gb
uncontended links more cost effectively than large brands such as
BT and NTL.
As an expert in fibre and wireless installations, Connect
Cardiff can achieve broadband connections even when there is no
current service through wireless or microwave technology therefore
offering alternatives to areas where connectivity is difficult or
expensive and a backup solution that is the ultimate in
resilience.
Connect Cardiff has its own local engineers with both knowledge
of the area and ability to offer rapid set up and support. Even
temporary connections can be catered for as well as dedicated links
between offices on a UK-wide scale.
How we manage
Whether you want to simply connect to the Connect Cardiff
network or want to consider a fully managed service, you'll want to
know that you'll receive a reliable service and that you are
supported by high quality customer service.
Your dedicated project manager will work with your team from the
start providing you with options available and then ensure that
installation and connection goes smoothly. They will remain your
primary contact once you are up and running so they can answer any
queries you may have or solve any issues with indepth knowledge of
your infrastructure.
Our project managers and technicians closely monitor all our
systems and proactively work to resolve any issues - usually before
you are even aware of them.
On top of this, we offer strong Service Level Agreements to
provide assurance that we will deliver.
Call us on 029 200 23 200 or email us to find out how we can help your
business
Location, location, location
Based in the heart of Cardiff Bay gives several advantages:
- The site benefits from multiple power
feeds
- Incredibly strong building structurally
- Proximity to Cardiff centre, major link roads
and business parks
- Tall building offering great site over Cardiff
for microwave links
- We are a PoP
- Own cabling from our location so can offer
lower costs than many competitors
Community ISP
If you are in a broadband 'black spot' we may be able to help
your community by setting up a PoP that will provide a whole community with
fast and reliable internet.
Green IT
we have invested in our data centre and so have gained many cost
savings and energy efficiencies:
- Well designed data centre to maximum energy
efficiency
- Ventilation to cool server rooms
- Low energy lighting with movement sensors
- Signed up to renewable energy tariff
- Recycling of packaging and old products
- Disposal/reuse internally of equipment
- Environmental assessments on products and
processes
- Right first time attitude
